PRIVACY & POLICY – EK Vehicle Recovery

Introduction

At EK Vehicle Recovery, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or request our services in the United Kingdom.

Information We Collect

We may collect the following information from customers:

• Full Name

• Phone Number

• Email Address

• Vehicle Details

• Service Location

• Payment Information

How We Use Your Information

Your personal information is used for the following purposes:

• To provide breakdown recovery and roadside assistance services

• To contact you regarding your service request

• To improve our customer support

• To process payments

• To send service updates or promotional offers (with your consent)

Payments and Service Policy

• Payment information provided by the customer is used solely for the purpose of completing the requested service.

• All payments made for confirmed bookings are subject to our Terms and Conditions, including the non-refund policy once the driver has been dispatched.

Data Protection and Security

• We take appropriate measures to protect your personal information.

• Your data is kept secure and confidential.

• We do not sell, rent, or share your personal information with third parties, except when necessary to complete a service (such as payment processing).

Use of Cookies

Our website may use cookies to improve user experience and website performance.

Third-Party Services

We may use trusted third-party service providers for payment processing or communication purposes. These providers follow their own privacy and data protection policies.

Your Rights

You have the right to:

• Request access to your personal data

• Ask for corrections or updates

• Request deletion of your information

• Opt-out from marketing communications

Changes to Privacy Policy

EK Vehicle Recovery may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about our Terms & Conditions or Privacy Policy, please contact us:

Company Name: EK Vehicle Recovery
Phone: 07473338251
Website: https://ekvehiclerecovery.co.uk
Country of Service: United Kingdom